Careers

Our front desk sales staff position plays a vital role in our gym. You are the first face clients see when they enter the studio and you set the tone for their experience.

Responsibilities:

• Enthusiastically greets each members and guests promptly to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the studio using the proper check-in procedures
• Sell/upsell memberships
• Perform all basic transactions including enrolling new members, updating member billing info, etc.
• Answers phone by the third ring in a professional and courteous manner. Addresses requests and/or takes appropriate messages noting client/guests name
• Responds immediately to client/guests requests, inquiries and concerns.
• Maintain neat appearance while on duty
• Processes retail sales
• Cleans and maintains studio space according to JSF standards
• Responsible for gym walk-thru
• Follow proper opening and closing procedures as instructed
• Follows and reports any safety concerns
• Notifies management of studio incidents that requires incident reports
• Works when scheduled and adheres to JSF attendance policies
• Performs other reasonable work assignments as directed by the Studio Manager

Qualifications:

• High school diploma or equivalent required
• Excellent customer service skills are required
• Ability to communicate effectively with both staff and members
• Ability to communicate effectively verbally, non-verbally and in writing is required
• Understanding of basic accounting principles is required
• Understanding of basic cash processing procedures is required
• Functional computer skills are required
• Ability to multi-task
• Must be able to work a flexible work schedule to include holidays and weekends
• Must be able to lift 25lbs repeatedly and stand for extended periods of time

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales/Business Development

Industries

• Nonprofit Organization Management
• Professional Training & Coaching
• Health, Wellness and Fitness