Front Desk Sales Staff


Our front desk sales staff position plays a vital role in our gym. You are the first face clients see when they enter the studio and you set the tone for their experience.


  • Enthusiastically greets each members and guests promptly to create a friendly positive entrance and departure to and from the gym
  • Personally checks each member into the studio using the proper check-in procedures
  • Sell/upsell memberships
  • Perform all basic transactions including enrolling new members, updating member billing info, etc.
  • Answers phone by the third ring in a professional and courteous manner. Addresses requests and/or takes appropriate messages noting client/guests name
  • Responds immediately to client/guests requests, inquiries and concerns.
  • Maintain neat appearance while on duty
  • Processes retail sales
  • Cleans and maintains studio space according to JSF standards
  • Responsible for gym walk-thru
  • Follow proper opening and closing procedures as instructed
  • Follows and reports any safety concerns
  • Notifies management of studio incidents that requires incident reports
  • Works when scheduled and adheres to JSF attendance policies
  • Performs other reasonable work assignments as directed by the Studio Manager
  • High school diploma or equivalent required
  • Excellent customer service skills are required
  • Ability to communicate effectively with both staff and members
  • Ability to communicate effectively verbally, non-verbally and in writing is required
  • Understanding of basic accounting principles is required
  • Understanding of basic cash processing procedures is required
  • Functional computer skills are required
  • Ability to multi-task
  • Must be able to work a flexible work schedule to include holidays and weekends
  • Must be able to lift 25lbs repeatedly and stand for extended periods of time

Seniority level
  • Entry level

Employment type
  • Full-time

Job function
  • Sales/Business Development

  • Nonprofit Organization Management
  • Professional Training & Coaching
  • Health, Wellness and Fitness

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